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Privacy Policy — Future Fare

At Future Fare, powered by Kloocky, your privacy and trust are fundamental to our commitment to delivering smart, secure mobility experiences in Dubai and beyond. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and travel preferences provided when you register, contact us, or use our services.
  • Usage Data: Device information, session data, location data (with permission), and how you interact with our platform.
  • Payment Data: When you complete fare transactions, we may process non-sensitive payment information via secure, PCI-compliant partners.

2. How We Use Your Data

  • To enable seamless mobility services and fare transactions.
  • To personalize your experience with recommended routes and mobility options.
  • To improve our platform based on aggregated usage behavior.
  • To send service updates, alerts, and (only with consent) promotional materials.

3. Data Sharing and Third Parties

We do not sell your personal data. Your data may be shared with trusted partners (e.g., transport providers, analytics platforms, payment gateways) strictly to deliver our services, improve functionality, and comply with legal obligations.

4. Data Retention and Security

We retain personal data only as long as necessary for the purposes described. Our systems are secured with encryption and access controls to protect your data from unauthorized access, loss, or misuse.

5. Your Rights and Choices

  • Access or update your personal data via your user profile.
  • Withdraw consent at any time (e.g., for marketing emails).
  • Request deletion or restriction of your personal data.
  • Opt-out of data processing for personalized services.

6. International Compliance

Our platform complies with applicable data protection laws in the UAE and is designed with GDPR principles in mind for international travelers using smart mobility in Dubai.

7. Updates to This Policy

We may update this Privacy Policy to reflect legal changes or improvements in our technology and services. Please review it periodically to stay informed about how we protect your information.

Last Reviewed: March 2025